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Cancellation and refund  Policy for Sea Safety and Survival Courses.

Cancellation and refund Policy for Sea Safety and Survival Courses.

Version
1
By
Terence Smith
March 1, 2020
Cancellation and refund Policy for Sea Safety and Survival Courses.

Terms and Conditions

Refund Policy

Unless otherwise specified by the Centre if an individual cancels their participation in a Course/Event, then the refund policy is set out below:

In every circumstance where a refund is requested, the first option is to transfer the participant to another applicable Course/Event. Where this is not possible, the following conditions apply:

  1. Notice period of Cancellation –
  1. Less than 7 days prior to the Course/Event - No Refund
  2. More than 7 and less than 14 days prior to the Course/Event - 50% Refund (less any transaction fees)
  3. More than 14 days prior to the Course/Event - 100% Refund (less any transaction fees)
  1. Cancellation due to illness, injury or death:

If a participant is unable to participate in the Course/Event and can produce appropriate evidence, the fee will be fully refunded (less any transaction fee applied by the merchant).

  1. Event cancellation:

If the Event is cancelled by the event organiser, the fee will be fully refunded.

  1. Force Majeure:

If a Course/Event is cancelled due a reason outside the control of the organiser, a refund may be provided at the discretion of the Course/Event organiser.

Cancellation and refund Policy for Sea Safety and Survival Courses.back to policies, procedures and forms

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